Privacy Policy
Effective Date: June 25, 2025
Last Updated: June 25, 2025
Company: NACHEF GENERAL TRADING LLC
Website: https://nachef.com
Address: Empire Heights Tower A 16 Floor Business Bay, DUBAI, UAE
1. Introduction
At NACHEF GENERAL TRADING LLC, we are committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website.
By accessing or using https://nachef.com, you consent to the practices described in this Privacy Policy.
2. Who We Are
NACHEF GENERAL TRADING LLC is a family-owned trading company established in 2012, specializing in food and agricultural products. We import goods primarily from India, Egypt, Vietnam, EU, Canada, and Brazil.
Data Controller:
NACHEF GENERAL TRADING LLC
📧 info@nachef.com
3. What Data We Collect
A. Personal Data
We may collect:
Full name
Email address
Phone number
Business/company name
Country or location
Any information provided voluntarily via contact forms, inquiries, or newsletter sign-ups
B. Technical Data
Collected automatically:
IP address
Browser type and version
Device type
Operating system
Pages visited
Date/time of access
Referring websites
4. Legal Basis for Processing
Under GDPR, we process your data only when we have a legal basis to do so. These include:
Consent – When you voluntarily provide information or opt-in to marketing
Contractual necessity – To fulfill any contract or order with you
Legal obligation – To comply with applicable laws and regulations
Legitimate interest – For business and website improvements, unless your rights override ours
5. How We Use Your Data
Your information is used to:
Respond to your inquiries
Process and fulfill orders
Provide requested services
Send business updates or promotional emails (with your consent)
Improve website functionality and user experience
Comply with legal and regulatory requirements
6. Cookies & Tracking Technologies
We use cookies and analytics tools (e.g., Google Analytics) to:
Monitor site traffic and usage patterns
Remember your preferences
Enhance browsing experience
You may opt out or adjust cookie preferences via your browser settings.
7. Data Sharing and Transfers
We do not sell your data. We only share data:
With trusted service providers (e.g., hosting providers, analytics platforms) under strict confidentiality agreements
If legally required (e.g., court orders or investigations)
In the event of a business restructure or sale, your data may be transferred to the new owner
International Transfers: Some of our services may involve data transfers outside the EU. In such cases, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place.
8. Your GDPR Rights
You have the following rights under the GDPR:
Right to Access – Know what personal data we hold about you
Right to Rectification – Correct inaccurate or incomplete data
Right to Erasure – Request deletion of your data (“right to be forgotten”)
Right to Restrict Processing – Limit how your data is used
Right to Data Portability – Receive a copy of your data in a usable format
Right to Object – Object to processing based on legitimate interests
Right to Withdraw Consent – If we rely on your consent, you may withdraw it at any time
Right to Lodge a Complaint – With your local Data Protection Authority
To exercise any of these rights, contact us at info@nachef.com. We aim to respond within 30 days.
9. Data Retention
We retain your personal data only as long as necessary:
To fulfill the purpose for which it was collected
To comply with legal or tax obligations
To resolve disputes or enforce agreements
When no longer needed, your data is securely deleted or anonymized.
10. Data Security
We implement physical, technical, and administrative safeguards to protect your data. This includes secure hosting, access controls, and regular software updates. However, no system is 100% secure.
11. Third-Party Links
Our website may link to external sites. We are not responsible for their privacy practices. Please review their policies before submitting any personal data.
12. Children’s Privacy
We do not knowingly collect data from individuals under 16 years of age. If we learn that we have inadvertently done so, we will promptly delete the information.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or the law. When we do, we will revise the “Last Updated” date at the top. Continued use of the website means you accept any changes.
14. Contact Us
If you have questions or wish to exercise your data rights, please contact:
NACHEF TRADING
📧 Email: info@nachef.com
🌍 Website: https://nachef.com